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System Update Complete: To access your AACSB account, please visit my.aacsb.edu and set up your new password.

An Improved Member Experience: System Updates

We are excited to share that we have upgraded our association management platform as part of our ongoing commitment to delivering a more seamless and connected member experience.

AACSB has transitioned to Salesforce, a platform that improves access to AACSB resources, simplify account management, and integrates your experience across programs and services. Thank you for your patience as we upgraded this system.

If you have any questions or time-sensitive requests during the outage, our team is available to you at [email protected].

Frequently Asked Questions
AACSB has transitioned to a new member relationship management (CRM) platform to provide an improved member experience. During this transition, some systems and services were temporarily unavailable while data was migrated and validated.

Yes.

Your AACSB account, profile information, and membership history have migrated to the new platform.

Some institutions use email security tools that restrict incoming email based on trusted IP addresses or domains. If your institution uses these controls, we recommend sharing Salesforce's published IP address information with your IT or email administration team before launch to help ensure that system-generated emails (such as password resets and other member notifications) are delivered successfully.

Salesforce maintains the current list of IP addresses and related guidance here:

Salesforce IP Addresses and Domains to Allow:
https://help.salesforce.com/s/articleView?id=000384438&type=1

If your institution does not use IP allowlists or similar email filtering policies, no action is required.

Getting Started in the New System
The updated portal provides an improved experience for managing your membership information, accessing AACSB resources, and interacting with member services.
You will continue using your current AACSB account email address after the transition. If you have not signed in since 23 July, 2026, you will be asked to set up a new password when logging into the new system for the first time.
If you have not signed in since 23 July, 2026, you will be asked to set up a new password when logging into the new system for the first time.
You will continue to access your profile by navigating to your Member Portal. If you have not signed in since 23 July, 2026, you will be asked to set up a new password when logging into the new system for the first time.
Updating My Information
One of the Official Contacts, such as the Official Representative or Primary Contact, should update your organization's Billing Contact as soon as possible to ensure uninterrupted communications regarding invoices, renewals, and other membership-related notices.
You can update much of your profile information directly through your member account.
Yes. Your existing profile information has migrated to the new platform.
Log in and select Change Organization Affiliation in the portal. This allows you to retain your AACSB history while associating your account with your new institution.
No. If you've moved to another institution, update your information rather than creating a new account. This helps preserve your membership history and prevents duplicate records.
You can update your affiliation to reflect your retirement through the Change Organization Affiliation process in the member portal.
Update your affiliation or member status through your AACSB profile. If you're unsure which option applies to your situation, contact [email protected] for assistance.
You can only be associated with one AACSB member institution at a time.