We are a workplace inspired by making an impact in business education.

Synonymous with the highest standards in business education since 1916, AACSB is an invigorating and collaborative workplace, driven by our people.

Open Positions

Americas

AACSB is the world’s leading voice in business education, providing quality assurance (accreditation), intelligence and thought leadership, and learning and development (e.g., conferences, seminars, digital learning) opportunities to over 1,800 member organizations and more than 900 accredited business schools in over 100 countries and territories. AACSB’s core values of quality, community, social responsibility, diversity and inclusion, and ethics are all viewed through a global lens in our collective commitment to transform business education for positive societal impact. Synonymous with the highest standards of excellence since 1916, AACSB connects educators, students, and business to develop the next generation of great leaders.

As the Manager of IT Support, you will be responsible for supporting the direction of the IT plan and overseeing AACSB's help desk. The Manager of IT Support will also serve asset management and controls. The ideal candidate will have great technical and collaboration skills. If you are looking for a diverse, innovative, and welcoming environment then you are encouraged to apply!

How You Will Contribute

  • Provide help desk oversight and serve as the product owner for the support ticketing platform
  • Monitor the help desk queue and assign tickets as necessary
  • Monitor Service Level Agreements (SLAs) within the help desk to ensure compliance
  • Act as an escalation point for junior staff
  • Monitor help desk satisfaction and outline improvement plans as appropriate
  • Maintain staff IT Helpdesk satisfaction reporting tool(s)
  • Create and maintain network topology documentation and drawings
  • Procure IT tech purchases in accordance with the Budget allowance
  • Develop and Manage Technology Refresh Plans
  • Manage and Maintain IT Asset Inventory
  • Identify and implement new technologies to improve AACSB’s staff efficiency and productivity
  • Maintain Staff Software Self-Service Portal
  • Manage SaaS Licenses for Staff Portfolio of Applications
  • Participate in IT Budget Creation and Management
  • Manage Office Internet and supporting technology components
  • Oversee Technology Needs for On-Site Events
  • Mentor and Develop Junior staff

Requirements

  • Fluency in English language
  • Proficiency in Microsoft Office applications applicable to position
  • Previous experience working with contractors
  • Experience managing IT Projects
  • Excellent written and oral communication skills
  • Comfortable working in a culturally diverse, global environment

Preferred Qualifications

  • Bachelor's Degree in a related field obtained through an accredited college or university
  • Five (5) years enterprise IT experience
  • Three (3) years experience working within IT Department
  • Project Management, Agile, or Scrum Certification
  • Previous experience in project management

Why Join AACSB?

We take pride in providing our employees with an inclusive work environment that promotes individual development. Our employees say our benefits, location, flexible work environment, and their colleagues are the primary drivers that attract and keep them with AACSB.

Benefits

We offer a competitive benefit package, including generous vacation, sick and holiday paid time off, health/dental/vision insurance, 403B, short and long-term disability, life insurance, wellness allowance, tuition reimbursement, and a hybrid work environment.

To apply, please visit https://apply.workable.com/aacsb-international/j/04751DDEFD/

AACSB is the world’s leading voice in business education, providing quality assurance (accreditation), intelligence and thought leadership, and learning and development (e.g., conferences, seminars, digital learning) opportunities to over 1,800 member organizations and more than 1000+ accredited business schools in over 100 countries and territories. AACSB’s core values of quality, community, social responsibility, diversity and inclusion, and ethics are all viewed through a global lens in our collective commitment to transform business education for positive societal impact. Synonymous with the highest standards of excellence since 1916, AACSB connects educators, students, and business to develop the next generation of great leaders.

As the Market Insights Analyst, you will support AACSB's thought leadership, advocacy, and strategic initiatives through research on topics, trends, and needs of the global business education industry and its stakeholders. By gathering, analyzing, and interpreting industry intelligence and data, you will contribute to enhancing AACSB member value and the organization's strategic plan.

How You Will Contribute

  • Research and Insights Gathering: Conducts comprehensive market research to identify industry trends, best practices, and opportunities, utilizing a variety of data sources and methods, including the designing, administering, and analyzing of surveys, focus groups, performing competitive analyses, and reviewing market/industry reports, etc. 
  • Analysis: Works with internal and external partners to collect, analyze, and interpret qualitative and quantitative data to generate actionable insights for key stakeholders. 
  • Environmental Scanning: Supports thought leadership initiatives, as well as internal and external requests on industry developments and emerging trends, by collecting, synthesizing, and systematically tracking developments pertinent to the industry. 
  • Communication: Develops presentations, briefings, position papers, research and trend reports, and insight pieces aligned with organizational thought leadership and advocacy goals. 
  • Project Management: Oversees timelines, allocates resources, manages external vendors and partners, and ensures deadlines are met for research and thought leadership projects. 
  • Editorial Support: Supports the organization's advocacy and thought leadership framework and monthly content themes by serving on AACSB's editorial planning team to align research findings with planned content. 

Requirements

  • BA/BS degree in business, marketing, or a related field of study 
  • Intermediate proficiency with survey platforms, including Qualtrics or SurveyMonkey for market research. 
  • Demonstrated competency to understand, interpret, and analyze data and summarize insights from qualitative and quantitative data. 
  • Demonstrated experience with basic qualitative and quantitative research methods, including focus groups, interviews, and competitive analyses. 
  • Intermediate competency in creating compelling reports, position papers, and presentations using Microsoft applications, including Microsoft Word, PowerPoint, Excel, or similar (samples may be requested).

Preferred Qualifications

  • Advanced competency in creating compelling reports, position papers, and presentations using Microsoft applications, including Microsoft Word, PowerPoint, or similar (samples may be requested). 
  • Proficiency with data visualization tools, including Tableau, PowerBI, or similar platforms. 

 Why Join AACSB?

We take pride in providing our employees with an inclusive work environment that promotes individual development. Our employees say our benefits, location, flexible work environment, and their colleagues are the primary drivers that attract and keep them with AACSB.

Benefits

We offer a competitive benefit package, including generous vacation, sick and holiday paid time off, health/dental/vision insurance, 403B, short and long-term disability, life insurance, wellness allowance, tuition reimbursement, and a hybrid work environment.

To apply, please visit https://apply.workable.com/aacsb-international/j/D1141874CE/

Asia Pacific

AACSB is the world’s leading voice in business education, providing quality assurance (accreditation), intelligence and thought leadership, and learning and development (e.g., conferences, seminars, digital learning) opportunities to over 1,800 member organizations and more than 1000+ accredited business schools in over 100 countries and territories. AACSB’s core values of quality, community, social responsibility, diversity and inclusion, and ethics are all viewed through a global lens in our collective commitment to transform business education for positive societal impact. Synonymous with the highest standards of excellence since 1916, AACSB connects educators, students, and business to develop the next generation of great leaders.

As the Membership Coordinator – East Asia, a member of the Asia Pacific Office and Global Membership Team (GMT), you will be responsible for providing administrative support to the Regional Head of East Asia and supporting membership initiatives in the East Asian Region.

An ideal candidate for this role would possess strong organizational skills, attention to detail, and excellent time management. They should demonstrate proficiency in office software, possess exceptional communication skills (both written and verbal), and be adept at multitasking in a fast-paced environment. Adaptability, resourcefulness, and a customer-oriented approach are also crucial qualities for this role.

How You Will Contribute:

Administrative and Operational Support

  • Makes travel arrangements for the Regional Head of East Asia and for Executive team members who visit East Asia.
  • Prepares and submits reports in a timely manner.
  • Coordinates appropriate internal and external appointments in collaboration with others.
  • Prepares presentations and marketing materials relating to AACSB International to be used during outreach activities and external events.
  • Supports the administration of the AACSB WeChat account.
  • Provides administrative support to the local office set-up and operations.
  • Performs duties in accordance with AACSB International’s Mission and Values.

Member Services and Engagement

  • Keeps membership data in the CRM system updated and tracks records.
  • Receives and converts incoming inquiries to new memberships to increase the membership base and engagement with members of AACSB International.
  • Handles daily inquiries and provides appropriate solutions and alternatives within the time limits by coordinating various teams/colleagues internally.
  • Engages with prospective members and existing members through various media appropriate to stakeholder needs, including direct conversation, video conferencing, phone, and social media.
  • Supports member recruitment through proactive outreach activities. Researches and explores specific countries and/or regions for membership growth, outreach, and support activities.
  • Supports member invoicing and dues renewal efforts for the East Asia region by working closely with GMT operations.
  • Supports the development and implementation of revenue-generating activities in East Asia.

Requirements

  • Proficiency in Microsoft 365, relevant experience with CRM and software applications relevant to the position
  • Proficiency in English and Chinese language
  • Bachelor’s degree in a related field
  • Five (5) years of related experience (i.e. related experience in process/operation optimization, advisory, and/or credential business.)
  • Ability to travel domestically
  • International travel 1-2 times per year may also be required for this position

Preferred Qualifications

  • Experience with Microsoft Dynamics
  • Master’s degree in a related field from an accredited college or university
  • Eight (8) years of related experience (i.e. related experience in process/operation optimization, advisory, and/or credential business.)
  • Proficiency in spoken Korean, Japanese or Cantonese
  • Knowledge and commitment to the higher education sector
  • Experience with an international organization is a plus

Why Join AACSB?

We take pride in providing our employees with an inclusive work environment that promotes individual development. Our employees say our benefits, location, flexible work environment, and their colleagues are the primary drivers that attract and keep them with AACSB.

Benefits

AACSB offers a competitive benefits program.

To apply, please visit https://apply.workable.com/aacsb-international/j/9AEC66729D/.

Europe, Middle East, and Africa

There are currently no open positions at our Amsterdam office.
 


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At AACSB International, we work together. Collaboration fuels our success, and there is no better feeling than knowing your input counts at all levels in the association.
Mario Riley, Accounting
The company works hard at making staff feel appreciated, and ‘work-life’ balance is practiced here, which is great!
Hana Zainoldin, Membership Services
AACSB truly understands and values their employees. They encourage growth in all aspects of your life and provide opportunities that sponsor professional and personal development. I have opportunities to work with colleagues outside of my department, giving me a chance to build a well-rounded skillset. Behind all of that, we have fun and look forward to the workday.
Hannah DeBevoise, Marketing and Communications
AACSB has a remarkable learning culture. They constantly support and encourage us to increase our knowledge and work performance through training, continuous education, and professional development. The overall goal is to make us a better employee than we were the day before.
Shonda Benjamin, Accounting
At AACSB International, we work together. Collaboration fuels our success, and there is no better feeling than knowing your input counts at all levels in the association.
Mario Riley, Accounting
The company works hard at making staff feel appreciated, and ‘work-life’ balance is practiced here, which is great!
Hana Zainoldin, Membership Services
AACSB truly understands and values their employees. They encourage growth in all aspects of your life and provide opportunities that sponsor professional and personal development. I have opportunities to work with colleagues outside of my department, giving me a chance to build a well-rounded skillset. Behind all of that, we have fun and look forward to the workday.
Hannah DeBevoise, Marketing and Communications
AACSB has a remarkable learning culture. They constantly support and encourage us to increase our knowledge and work performance through training, continuous education, and professional development. The overall goal is to make us a better employee than we were the day before.
Shonda Benjamin, Accounting