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Registration and Cancellation Policies

All requests and details pertaining to the information below should be sent to [email protected].
Registration and Cancellation Policies
AACSB International’s policy requires attendees be registered and paid in full or invoiced (balance due 10 days prior to start of event) to receive a visa invitation letter. If you are registered for an event in which you are requesting an invitation letter, please complete the Request for Invitation Letter Form. Please allow up to three business days for a response. If you have any questions, please contact [email protected].
Substitutions – replacing one individual with another individual for the same event – and Transfers of an individual from one event to another will be granted if written notice is received by email no later than 10 days prior to the event date.

Cancellation Requests 31 Days or More Prior to the Event

 

  • A full refund will be issued, less a $50 non-refundable processing fee.

  • Please allow 2–4 weeks for processing a refund after confirmation of cancellation.

  • Online course/on-demand program registrations are not eligible for an event credit or refund.

 

Cancellation Requests Between 30 and 11 Days Prior to the Event

 

  • A 25% cancellation fee will apply to the total registration amount.

  • In addition, the remaining balance will be issued as a non-transferable event credit.

  • Credits must be used within one (1) calendar year from the original event date for a qualifying AACSB event.

  • No refunds will be issued in this window.

  • Credit usage is subject to availability and cannot be extended beyond the one-year period.

Cancellation Requests Within 10 Days of the Event

 

  • No refunds or credits will be provided.

  • Registrants may substitute another individual from their organization at no additional cost, pending written notification.

 

After the Event Has Started

 

  • Cancellations are not permitted once the event begins.

  • No refunds or credits will be granted for partial attendance, missed sessions, or no-shows.

We reserve the right to cancel any event and assume no responsibility or liability for any other costs incurred by participants related to registration and/or travel.

In the unlikely event that AACSB must cancel an event, all paid registrants will be given an opportunity to transfer to another AACSB event or receive a full refund upon written request. If an event is postponed due to unforeseen circumstances, registrants will be notified via email and will be automatically transferred to the new date. Refunds will only be granted if requested within one week of the postponement notification.

For customers unable to pay by credit card, a “Bill Me Later” function is available at checkout for customers who are limited to paying by only ACH, check, or wire transfer. Upon checkout customers will be required to enter a valid billing reference or purchase order number associated with their pending payment. Payment of invoices must be paid in full no later than 10 days prior to the event date. If payment is not received before the event, your registration will be cancelled.

AACSB will not accept cash payments for registration fees onsite at an event. Payment options include online payment with credit card, ACH, check, or wire transfer. Payment of registration fees must be arranged prior to attending the event.

AACSB does not sell or rent your personal information to third parties. Event attendee information, including full name, title, organization, telephone number, and email address, may be distributed to other attendees to facilitate networking in third party applications that service the event.

If you receive a message stating that an AACSB event attendee list is for sale or rent, please do not respond as the sender is not affiliated with AACSB and may be attempting a scam.

AACSB may capture audio/visual recordings or photographs at this event for educational or promotional purposes, including print and digital media. If you do not want to be included in these recordings or photographs, please email [email protected] or notify an AACSB representative on site.

AACSB is not liable for any related financial loss, theft, property damage, or personal injury resulting from registering for or participating in, attending any or all event functions, and traveling to and from the event. No unauthorized pictures, video or audio taping of sessions is allowed.

All requests and details pertaining to the information below should be sent to [email protected].