Registration Policies & Procedures
Substitutions – replacing one individual with another individual for the same event – and Transfers of an individual from one event to another will be granted if written notice is received by email no later than 10 days prior to the event date.

Cancellation requests received at least 15 days prior to the event start date will be refunded with no penalty. Please allow 2–4 weeks for processing a refund.

If written cancellation notice is received 14 days or less prior to the event date, event credit less the cancellation fee of 25% of the registration fee will be granted.

Online course/on-demand program registrations are not eligible for an event credit or refund.

Partial credits will be given if related to a program that necessitated a delivery or format change, or in the event of a true emergency (e.g.: a death in the registrant’s family, sudden hospitalization of the registrant or an immediate family member, or a severe illness requiring immediate medical attention). Credits will have an expiration date and must be used before that stated in the notification by email.

We reserve the right to cancel any event and assume no responsibility or liability for any other costs incurred by participants related to registration and/or travel.

In the unlikely event that AACSB must cancel an event, all paid registrants will be given an opportunity to transfer to another AACSB event or receive a full refund upon written request. If an event is postponed due to unforeseen circumstances, registrants will be notified via email and will be automatically transferred to the new date. Refunds will only be granted if requested within one week of the postponement notification.

For customers unable to pay by credit card, a “Bill Me Later” function is available at checkout for customers who are limited to paying by only ACH, check, or wire transfer. Upon checkout customers will be required to enter a valid billing reference or purchase order number associated with their pending payment. Payment of invoices for event registrations is expected prior to the start of the event.
Invoices are due for payment upon receipt unless otherwise stated. Invoices that are aging for more than 90 days are liable to have a credit hold suspension assessed to their account. Customers who are assessed credit holds will not be able to create a transaction until their past due balance is paid.

AACSB is not liable for any related financial loss, theft, property damage, or personal injury resulting from registering for or participating in, attending any or all event functions, and traveling to and from the event. No unauthorized pictures, video or audio taping of sessions is allowed.

All requests and details pertaining to the information below should be sent to [email protected].