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Continuous Improvement Conference

September 17 - 19, 2006
Radisson Plaza Hotel Minneapolis
Minneapolis, Minnesota  USA 

Post Institutional Roster


Accreditation Track 

Preparing a Successful Self Evaluation Report and 5th Year Maintenance Report 
Session participants will develop a deeper understanding of the philosophy behind maintenance of accreditation and about elements of a successful Fifth Year Maintenance Report.

  • Joseph A. DiAngelo, dean, Erivan K. Haub School of Business, Saint Joseph's University 
  • Gregory O. Bruce, dean emeritus and advisor, School of Business, LaSalle University

Strategies for Developing and Reporting AQ/PQ Faculty 
AACSB standards 9 and 10 guide schools in the development and deployment of faculty in support of the business school’s academic programs. This session will explore recent changes in the interpretive materials that support the standards, discuss important questions that emerge from actual reviews and other feedback channels, related to the development and deployment of qualified faculty, and share some examples of how schools are implementing policies to guide faculty development to meet AACSB standards.

Deploying Professionally Qualified Faculty: An Interpretation of AACSB Standards 

  • Kjell Knudsen, dean, Labovitz School of Business and Economics, University of Minnesota Duluth
  • Jerry E. Trapnell, executive vice president and chief accreditation officer, AACSB International

Navigation in the Budget Cut Jungle
This session will highlight issues related to funding reductions and budget cuts in schools of business administration, presenting perspectives from the United States and Europe. Reasons for reductions in funding will be addressed and practical recommendations will be provided to assist in sustaining program viability. Participants will have the opportunity to interactively discuss their own situations and brainstorm additional methods for dealing with funding and budget cuts.

  • Thierry Grange, dean and director general, Grenoble Ecole de Management
  • Robert F. Scherer, dean and professor of Management, Nance College of Business Administration, Cleveland State University

Chaos, Culture Change and Transformation during an Initial Accreditation Pursuit 
Changing the leadership of a school of business in the midst of the initial accreditation process presents significant challenges and opportunities. This session will describe the experience of a new dean arriving on a campus that had false starts, fragmented processes, little faculty involvement, no strategic plan, and overall low faculty and staff morale. By discussing the transformation from fragmentation to the successful development of its strategic plan and subsequent filing and acceptance of its initial Accreditation Plan by the IAC, the session will provide practical suggestions for overcoming ambivalence, creating a high-involvement culture, and successfully facilitating a faculty led continuous improvement philosophy embracing high quality business education. The role of the business community and other stakeholder groups in facilitating the transition also are discussed.

  • Anthony Chelte, dean, Dillard College of Business Administration, Midwestern State University
     


Assessment Track 

The Horserace is in the Homestretch:  The Capstone Photo Finish
This presentation focuses on how schools can leverage their capstone course (both undergraduate and MBA) for AOL purposes. After a brief summary of AACSB AOL requirements, the presenters will provide multiple, specific examples of selection, course embedded, and demonstration assessment methodologies that can be incorporated in the capstone course. Presenters will discuss assessments of a wide range of learning objectives, including leadership, teamwork, and analytical skills. Implementation issues will also be discussed, including how to overcome faculty resistance.

  • William Bommer, Nance Professor of Research in Organizational Behavior and Organizational Development, Nance College of Business Administration, Cleveland State University
  • Kathryn Martell, associate dean, College of Business, Montclair State University

Where the Rubber Hits the AoL Road: Process, Practice and Software to Facilitate Faculty Engagement and Assessment 
Challenges to successful assurance of learning (AoL) efforts include faculty engagement and efficient and effective data collection. This session will address some of the processes and structures utilized at California State University, Chico to engage faculty in the College’s AoL efforts including the use of Assurance of Learning Advisory Boards (ALAB) for each learning goal and the use of an innovative web-based system for academic program assessment that increases the efficiency and effectiveness of data collection and dissemination.

Bibliography 

  • Kenneth Chapman, professor, College of Business, California State University, Chico
  • Gail Corbitt, professor, College of Business, California State University, Chico
  • Willie E. Hopkins, dean, College of Business, California State University, Chico

Creating a Culture of Evidence 
We will describe a framework for creating a culture of evidence in which multiple reliable and valid measures of student learning can be used to monitor progress toward institutionally defined goals and objectives. The principles involve (a) aspects of measures of student learning (e.g., validity, use of benchmarks), (b) organizational approaches to the specification of goals and objectives and (c) principled means of using data to inform resource allocation decisions, curricular reform, communications, etc. These three sets of principles will be articulated as best practices and the presenters will describe current exemplars of these best practices.

Creating a Culture of Evidence - Coleman
Creating a Culture of Evidence - Jares 
Creating a Culture of Evidence - Payne 

  • Jay Coleman, Kip Professor of Operations Management and Quantitative Methods, Coggin College of Business, University of North Florida
  • Tim Jares, associate dean, Monfort College of Business, University of Northern Colorado
  • David Payne, senior executive director, Client Relations, Educational Testing Service

A Program Assessment Odyssey: Looking Back and Moving Forward 
Full of lessons learned, this session traces the four-year odyssey that the Coles College of Business at Kennesaw State University has gone through (and continues) to arrive at its current program assessment model. From implementation, evaluation, and revision, this panel will discuss the benefits and lessons learned from the college’s assessment journey from the perspectives of a faculty member, department chair, and dean.

  • Richard Franza, assistant professor, Management and Entrepreneurship, Coles College of Business, Kennesaw State University
  • Harry Lasher, chair, Department of Management, Coles College of Business, Kennesaw State University

Future of Higher Education Track 

The Financial Challenge – Strategies for the B-School 
Many business schools are enjoying increasing levels of student interest, and greater opportunities for new program development, with a stable or decreasing university resource base. This session explores some of the strategies that leading business schools are adopting in order to meet these financial challenges by increasing their resource base to better serve these opportunities.

  • Yash Gupta, professor of Information and Operations Management, Marshall School of Business, University of Southern California
  • Richard E. Sorensen, dean, Pamplin College of Business, Virginia Polytechnic Institute and State University

The Quality Challenge – Essential Elements of Highly Effective B-Schools
This session examines the quality challenges facing AACSB institutions in regard to faculty qualifications, Baldridge award implications and, Assurance of Learning – AACSB standards in practice and the relationship and potential implications of the Draft report from the Commission on the Future of Higher Education.

The Quality Challenge – Essential Elements of Highly Effective B-Schools - Jares 
The Quality Challenge – Essential Elements of Highly Effective B-Schools - Martin

  • Tim Jares, associate dean, Monfort College of Business, University of Northern Colorado
  • Michael Knetter, dean, University of Wisconsin, Madison School of Business
  • David G. Martin, dean, College of Business, Bloomsburg University

Building Relationships Between Engineering and Business Colleges
At Clemson University, the College of Business and behavioral Science has developed a close working relationship with the College of Engineering and Science. Collaboration include assisting with invention commercialization, developing collaborative educational programs, and pursuing funded grant work. This presentation will describe how this relationship originated and developed over time.

  • Caron St. John, interim associate dean, Graduate Programs Innovation, and director, MBA Programs and Spiro Center for Entrepreneurial Leadership, College of Business and Behavioral Science, Clemson University


Innovation Track 

Visualizing Faculty Research Productivity
An issue in continuously improving research productivity is: how to provide reliable, accurate, and meaningful feedback to each faculty member? The feedback should effectively communicate the level of ones performance, how it is different from others, and by how much. For this, one has to present the data clearly, concisely, and comprehensively to aid synoptic as well as detailed visual comparison among faculty members.

This session will present a unique tool, a graphic table (GT), designed by the University of Illinois at Chicago where it has been successfully implemented for the past six years for annual evaluations in a department with more than 15 faculty members. This resource provides a graphic view of the productivity of all faculty members; it can be used by them to visually compare their productivity with others synoptically. At the same time, it quantifies and tabulates the details of each faculty member’s productivity.

  • Arkalgud Ramaprasad, professor, Information and Decision Sciences, College of Business Administration, University of Illinois at Chicago

Integrating Core Values through Innovative MBA Program Design
With conflicting demands on faculty and administrative time, it is not easy to develop innovative programming that integrates ethics, communications, teamwork, and careers into responsible leadership programs. In this session, presenters from three different universities will describe the development and ongoing implementation of responsible leadership programs within their graduate schools of business. Each MBA program represented in the session has a different mission, a variety of peer schools, and diverse methods of obtaining faculty support. While the models and initiatives differ in programming, all three MBA curricula have similar goals of establishing a responsible, professional work ethic early in the MBA student’s academic career. The presentations will focus upon how the programs got to where they are today and will include the critical elements of university/college mission, benchmarking, and faculty buy-in.

Integrating Core Values through Innovative MBA Program Design - Bannister 
Integrating Core Values through Innovative MBA Program Design - Crittenden/Ringuest 
Integrating Core Values through Innovative MBA Program Design - Nielsen

  • Brendan Bannister, associate professor and chair, MBA skills design team, College of Business Administration, Northeastern University
  • Victoria L. Crittenden, associate professor and chairperson, MBA core faculty, Carroll School of Management, Boston College
  • Christine Nielsen, professor and director of the Northrop Grumman International Management Program, Merrick School of Business, University of Baltimore
  • Jeffrey Ringuest, professor and associate dean for the graduate programs, Carroll School of Management, Boston College

Anticipating the Next Economy and Its Challenges for Business Educators 
Business schools must dramatically accelerate the pace and creativity of program change as economic, social, technological, and demographic shifts fundamentally shape our "Next Economy." Presenters will explore in depth the nature of those shifts and their operational implications for business schools in terms of what and how they deliver their programs. Examples from a broad array of schools around the world, and ideally from participants in the session, will be used. Session content will draw from major international surveys of several thousand business executives conducted in 2006 and research by the staff of the Human Resource Institute (HRI).

Bibliography 

  • Jay Jamrog, executive director, Human Resource Institute
  • Joseph E. McCann, III, dean, John H. Sykes College of Business, The University of Tampa

The Reinvention of a Business School Using a Corporate Turnaround Strategy
This is a case study in reinvention. Situation in 1999: A school of business in disarray. Five deans in six years. Lack of cohesion among the school’s faculty. Total distrust between the administration and school. Outdated curriculum. No faculty development and no sense of direction. Situation in 2006: AACSB accredited. Award winning faculty noted for collegiality.  Very active and accomplished student organizations. Comprehensive assessment and performance evaluation processes in place. A curriculum noted for its currency built by faculty and business practitioners. Strong financial support from the university and the business community and the school is the role model for rest of the university.  This session will focus on how the transformation was achieved through a partnership of a new dean with an industry background, a new associate dean with an academic background, and the local business community.

  • Jacob Chacko, associate dean, Schools of Business, Clayton State University
  • Ernest M. (Bud) Miller, Jr., dean, School of Business, Clayton State University
     

Anticipating the Next Economy and Its Challenges for Business Educators 
Business schools must dramatically accelerate the pace and creativity of program change as economic, social, technological, and demographic shifts fundamentally shape our "Next Economy." Presenters will explore in depth the nature of those shifts and their operational implications for business schools in terms of what and how they deliver their programs. Examples from a broad array of schools around the world, and ideally from participants in the session, will be used. Session content will draw from major international surveys of several thousand business executives conducted in 2006 and research by the staff of the Human Resource Institute (HRI).

  • Jay Jamrog, executive director, Human Resource Institute

  • Joseph E. McCann, III, dean, John H. Sykes College of Business, The University of Tampa
     


Luncheon and Plenary II: AACSB Accreditation and Thought Leadership Update
This session will provide an update on AACSB activities in accreditation and thought leadership. The session also will explore how AACSB accredited business schools are positioned to address increasing demands for accountability and expectations regarding student learning outcomes.

  • Arthur Kraft, dean and Robert J. and Carolyn A. Waltos, Jr. Chair in Business and Economics, The George L. Argyros School of Business and Economics, Chapman University
     




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