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Building B-School Development, Marketing, and Brand


March 6 – 8, 2005
Renaissance Chicago
Chicago, Illinois, USA


Agenda

Plenary I: Challenge of Branding B-Schools 
Dr. Erich Joachimsthaler will discuss new ways in which b-schools can connect with their most important constituents
students.  From this vantage point, he provides a unique perspective on branding b-schoolspragmatic, progressive, and realistic.  He will address three major tenets on how to deeply connect your brand with consumers' lives.  These tenets focus on:
  1. How to assess the opportunity with students by developing an understanding of the contexts of their everyday lives
  2. How to find new ways to intersect with students and constituents and develop a strategy to become relevant and attractive to them by capturing their interest (from the perspective of a business school dean)
  3. How to grow your b-school by capturing more share of a student's everyday life, rather than just compete for more share of the "best" students.

Objectives, Key Points, Bibliography 
PowerPoint Presentation


Focusing on Your Brand in a Dynamic Environment 
This session will explore the drivers for change in institutional positioning.  Practical examples will be used to demonstrate how institutions should approach brand assessment, devise strategies for change, and develop plans for brand implementation.  The presenters will bring two sets of perspectives to the discussion—one as a client and the other as an agency provider.  They will discuss the challenges and opportunities of integrated marketing and the keys to successful brand deployment.

Objectives, Key Points, Bibliography 
PowerPoint Presentation

  • Sandra King, Vice President for Marketing, Communications, and Public Affairs, Bentley College
  • Adam Sholley, managing director, Strategy and Planning, Swardlick Marketing Group

Your Brand is Your Development Strategy
This session offers insights to understanding how brand building becomes the engine of the most successful fundraising strategies.  Through case studies/discussion, attendees will learn how to conceptualize development campaigns around "selling" the value of their institution's brand—giving fundraising initiatives their own powerful "value proposition" that goes far beyond solicitations based on "institutional need."

Objectives, Key Points, Bibliography 
PowerPoint Presentation

  • William Kooser, Associate Dean, Graduate School of Business, University of Chicago
  • Tim Westerbeck, Managing Director and Principal, Lipman Hearne

MBA Trends and Insights
Daphne Atkinson, GMAC Vice President of Industry Relations, presents the latest GMAC research on MBA admissions and demographic trends.  Looking at GMAT test taking figures globally, this data is linked to general economic and demographic trends that will enable participants to understand current and potential developments in the MBA market that can effectively inform their approaches to program refinement and outreach.

Objectives, Key Points, Bibliography 

  • Daphne Atkinson, Vice President, Industry Relations, Graduate Management Admission Council

Start Making Sense–How to Effectively Leverage the Latest Web Trends to Improve the Impact of Your Marketing Dollars
According to GMAC, nine out of ten applicants rely on the web site to help them select which schools to include in their short list, making the web your most important marketing platform.  However, the constant introduction of new web technologies and tools creates as many untapped opportunities as it does confusion.  To their credit, a handful of higher education institutions have experimented with, and successfully deployed, a number of such tools, ranging from digital video to virtual tours, from instant messaging to personalization, and from content management systems to e-relationship programs.  Unfortunately, too often the priorities are set in a vacuum, driven by the media buzz around a new approach, the skill set of the internal team, or the personal interest of the web consultants.
 
This workshop will introduce a strategic marketing framework to help set priorities, as well as review some of the latest web marketing techniques and identify the right team skill set required to deploy and manage an effective Internet program.

Objectives, Key Points, Bibliography 
PowerPoint Presentation

  • Louis Malafarina, CEO, Ripple Effects Interactive
  • Shane Pryal, Director of Business Development, Ripple Effects Interactive

Taking it to the Next Level: Building a Comprehensive Fundraising Program Through a Campaign 
Michael Andreasen, assistant dean, Development and Alumni Relations at the University of Michigan, will discuss approaches for developing a successful and effective fundraising program.

Objectives, Key Points, Bibliography 
PowerPoint Presentation

  • Michael Andreasen, assistant dean, Development and Alumni Relations, University of Michigan 

Scoring Ink: Specific Tips to Increase Your Odds of Generating Exposure in the Press 
This session will offer 'take home' advice on how to find, package, and place stories.  McGauley and the firm he owns, Gehrung Associated, have had success for 33 years in helping universities and colleges (b-school, too!) score with significant visibility.

Objectives, Key Points, Bibliography 
PowerPoint Presentation
PowerPoint Presentation 

  • John McGauley, President, Gehrung Associates
  • Peter Rooney, Gehrung Associates

Multiple Uses for Bylined Articles and Editorials
Using real world examples, session illustrates how topic and timing are key to getting bylined article or opinion pieces published by leveraging shoestring resources.  Once published, this session will show how to use it repeatedly for school branding, positioning, and recruitment.

Objectives, Key Points, Bibliography 
PowerPoint Presentation 
"You're Hired - You're Fired" 
The Business Review 
Entrepreneur - rankings 
"What About the Widgets?" 
CollegeJournal.com 
  • Barbara Kane-Pilliod, managing director, Lally School of Management and Technology, Rensselaer Polytechnic Institute

New Dean's Introduction to Development: Creating a Partnership
The presenter will share some prepared remarks and invite dialogue about how a dean, especially a new dean, can be integrated into the ongoing development activity.  The session will emphasize both successes and challenges.  The discussion will range from discussion of planned giving and the role of legal and financial advisors to identifying and engaging alumni.  The session will explore the productive tension between the academic agenda and the giving agenda.

Objectives, Key Points, Bibliography 

  • John Elliott, dean, Zicklin School of Business, Baruch College, City University of New York

Tips for Development, Marketing, and PR Pros: How BizEd Magazine Can Help You Sell Your School 
The BizEd editorial process: how to successfully submit editorial content/ideas to BizEd; guidelines for working with editors; how to identify subject matter experts; and the benefits to including BizEd in your school's promotional strategy.

Objectives, Key Points, Bibliography 

  • Sharon Shinn, Co-Editor, BizEd Magazine 
  • Roxanna Strawn, Assistant Vice President of Marketing and Communications, AACSB International

Plenary II: A Day with Jerry Panas
In this workshop, Jerry Panas will explore such topics a the art of asking and what motivates the large gift, including:

  • The four major Magic Questions and how to use them to ensure the gift
  • Taking the fear out of asking and coaching your volunteers
  • Twenty-two major factors that motivate major giving
  • The work habits and fundraising strategies of the greatest ones in the field

Objectives, Key Points, Bibliography 
Handout

Jerold Panas, author, Megagifts: Who Gives Them, Who Gets Them, and Asking: A 59-Minute Guide to Everything Board Members, Volunteers, and Staff Must Know to Secure the Gift


The Future isn't What it Used to Be and Aim High: How to Ask for a Gift 
An informal session that will further develop the topics presented during his plenary session.

Objectives, Key Points, Bibliography 

  • Jerold Panas, author, Megagifts: Who Gives Them, Who Gets Them, and Asking: A 59-Minute Guide to Everything Board Members, Volunteers, and Staff Must Know to Secure the Gift

Good to Great: Actions for Effective Development 
In a world of increasing expectations of the business school in terms of fundraising, this session will provide a dean's view of the development process.  It will provide insights into alternatives for organizational structures and tips on how to frame the "deal: and how to close the "deal."  It also will provide a forum for discussions concerning the challenges in fundraising—and what to do with success!  Participants will be encouraged to share their own experiences.

Objectives, Key Points, Bibliography 
PowerPoint Presentation 

  • Robert Clark, dean, School of Business Administration, University of Evansville

eCRM - Using the Internet to Drive Alumni Participation, Advancement, and Communications Results 
This session will look at the adoption of online constituent relationship management (eCRM) solutions by higher education institutions to advance alumni relations, communications, and development objectives.  Presenter Vina Bhagat will discuss best practices of email marketing and online fundraising, and explain how online strategies should be integrated with and support other forms of outreach.  Bhagat will share success stories from higher education institutions where implementation of an eCRM approach yielded significant results in email response rates, online giving, and donor acquisition and retention.

Objectives, Key Points, Bibliography 
PowerPoint Presentation 

  • Vinay Bhagat, founder and chief strategy officer, Convio Inc.

Branding, an Integrated Experience
The notion of branding is becoming widespread as the presence of significant competition for business schools' product is becoming more and more standardized through imitation, accreditation, and ranking.  How do you make your programs and schools stand apart in a competitive market?  How do you use integrated branding of your institution, faculty, or school to attract and recruit the best and brightest to meet your strategic objectives? 

Objectives, Key Points, Bibliography 
PowerPoint Presentation

  • Abol Jalilvand, dean, Faculty of Management, Dalhousie University
  • John McDonald, director, External Relations, Dalhousie University

The Development Professional in the Business School Setting - Competing Priorities and Organizational Challenges 
This highly interactive session will be divided into two parts. The first will be to create awareness of the newly established Development Professionals Affinity Group, and will include soliciting members and establishing working committees. It also will include a short survey instrument designed to determine the next three years’ objectives. The second part, led by a panel of development professionals representing diverse school organizational structures, will include case studies and practical applications. Discussion topics will include: competing priorities of various business school interests, organizational and structural differences among business college development programs, and other topics. 

Objectives, Key Points, Bibliography 
PowerPoint Presentation 
PowerPoint Presentation 

  • Maya Houston, Director of Development, Jones Graduate School of Management, Rice University
  • Sandra Ogrosky, Director of Development, Sam M. Walton College of Business University of Arkansas
  • Betsy Putman, Director of Development, College of Business Administration, Northern Arizona University

A Short Course on Brand Based Media Relations 
This session is designed for professionals who want to better understand how to design and implement media relations strategies that directly support their brand strategy.  It will offer an introduction to the concept of brand based media relations, along with the principles that make it work.  The primary focus of the presentation will emphasize a straightforward set of steps that audience members can use at their institutions when developing strategies to leverage their investments in media relations as a marketing tactic.

Objectives, Key Points, Bibliography 
PowerPoint Presentation

  • Tim Westerbeck, managing director and principal, Lipman Hearne




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