11–12 May 2017 | Vienna, Austria
Everyone has experienced the moment when a seemingly harmless interaction, in business or in life, has suddenly turned into a “bad” conversation.
In the Developing Leaders and Impactful Communication segment of the three-part Leading in the Academic Enterprise® series, you will learn on day one to identify the factors that lead to negative interactions and use tools to turn difficult conversations into productive ones.
On day two, you will further explore the techniques for leadership thinking by delving into coaching, evaluation, recruitment, and retention of staff and faculty. You will systematically use the five-stage process, learned on day one, of finding, framing, formulating, solving, and implementing while role-playing in team exercises.
Begin transforming your interactions from difficult to productive by signing up today.
- Identify triggers leading to difficult conversations and the processes and practices that provide the framework for positive interactions
- Learn techniques for coaching, assessing, and evaluating faculty and staff
- Discover best practices for recruitment and retention of faculty and staff
- Practice techniques learned through role-playing and group-based opportunities
Who Should Attend
Administrators and faculty members interested in undertaking a leadership role in their school, such as department chair, assistant dean, associate dean, program director, etc.