The emphasis on process requires some attention to how that term is
defined. In a word, it should be interpreted "broadly." Processes
that lead to continuously improving management education may come in many
guises and with many labels. Persons might call them systems, processes,
behavior patterns, or just "how we do things here." They may be
identified by observing written policy statements, procedural handbooks,
statements about habitual practices, or they simply may be a part of the
"understood" culture of the campus. The accreditation standards
don't insist that the processes be identified in any particular way, i.e.,
there need not be written policy statements describing each process. However,
some demonstration is necessary to show that the process exists, operates
effectively, and ensures continuous improvement.
